Duty Manager - Sean McDermott Street Pool
Swim Ireland is the National Governing Body (NGB) for Swimming, Water Polo, Diving and associated Aquatic Disciplines on the island of Ireland. Swim Ireland’s Head Office is based at Irish Sport HQ, National Sports Campus, Blanchardstown, Dublin 15 with circa 60 employees. Swim Ireland’s remit as a Governing Body is to increase participation, run the competitive aspect of our sport and to provide a framework for regulation. For further information, please see our website at www.swimireland.ie
Role and Reporting Structure:
The Duty Manager will report to the Pool Operations Manager and will have responsibility for the supervision of staff and delivery of services in Sean McDermott Street Pool including general supervision, reception duties, dealing with bookings and marketing the centre.
Key Areas of Responsibility:
Responsibilities for the Duty Manager include but are not limited to the following:
· Arranging the daily opening and closing of the facility.
· Assist with the smooth operation of the reception area.
· Supervise the day-to-day operations of the facility and pool, ensuring that required levels of staffing, security, safety and general cleanliness are maintained.
· Supervise and check admissions and bookings and account for all money received.
· Supervise on site staff, handling enquiries and complaints and ensure that an appropriate level of service is maintained, together with a high level of customer satisfaction.
· Ensure that all equipment and supplies are controlled and recorded as required and that maintenance, cleaning and repairs are properly carried out.
· Promote and deliver a high standard of customer service.
· Operation of the chlorination, filtration, ventilation and heating plants and testing of pool water.
· Supervise staff and activities in the facility.
· Represent the Pool Operations Manager as required, overseeing all activities, operations and staff on site to include teaching the Swim Ireland Aquatics Academy programme.
· Provide information about facilities, classes, and events.
· Support other team members and assist with administrative tasks as required.
· Such other duties as may be assigned from time to time.
Qualification and Skills:
· Previous experience in a similar role is essential.
· Experience of managing / coordinating a team.
· Pool plant management experience and qualifications are an advantage but not essential, training will be provided.
· Level 2 Swimming Teacher Qualification.
· Pool Lifeguard Qualification.
· Excellent communications and interpersonal skills.
· Strong organisation skills and attention to detail.
· Eligible to work in Ireland on a full-time basis.
· IT skills (e.g., Microsoft Office)
Key Qualities:
· Ability to work flexible hours, including evenings and weekends
· Patience, enthusiasm, and a positive attitude.
· Ability to work independently and as part of a team.
· Ability to manage sensitive and confidential information with discretion.
· Strong work ethic, flexibility, and adaptability.
· Excellent customer service skills.
· Ability to work under pressure and to meet deadlines.
This list is not exhaustive and is subject to change as required as appropriate.
Benefits:
· Access to leisure centre facilities.
· Training and development opportunities.
· Supportive team environment.
· Pension scheme.
Essential Requirements:
· Be eligible to work in Ireland on a full-time basis.
Remuneration and Location:
· The package will include a salary commensurate with qualifications and experience.
· Position Tenure: 3-year full-time contract.
· Position Location: Sean McDermott Street Pool, Dublin 1.
Appointments & Applications:
· Appointment will be made subject to satisfactory Garda Vetting and suitable reference checks.
· Closing date for applications is close of business Friday 7th August.
At Swim Ireland, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every element in the job description, we encourage you to apply anyway. You may be just the right candidate to for this or other roles. Swim Ireland is an Equal Opportunities Employer.